Privacy Policy

1. Information We Collect

We collect information you provide directly — name, contact details, delivery and billing addresses, and acquisition history — when you create an account, place an order, or contact our concierge.

We also collect limited technical data (device, browser, and usage signals) to operate and secure the platform.

2. How We Use Your Information

To process and dispatch acquisitions, provide private client services, authenticate identity, prevent fraud, and meet legal and tax obligations in your jurisdiction.

With your consent, to share curated communications about new arrivals and Maison services. You may withdraw consent at any time.

3. Sharing & Disclosure

We share data only with processors essential to fulfilment (payment, logistics, identity verification) under contract, and where required by law. We do not sell your personal data.

4. Data Retention

We retain personal data only as long as necessary for the purposes described, including legal, accounting, and reporting requirements.

5. Your Rights

Subject to your jurisdiction, you may request access, correction, deletion, portability, or restriction of your personal data, and object to certain processing.

To exercise these rights, contact our concierge; we respond within the timeframes required by applicable law.

6. Security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit and access controls.

7. Contact

For privacy inquiries, reach our global concierge through the Contact page or your account dashboard.