Every piece passes a multi-point authentication by our in-house gemologists and master authenticators before it enters the registry. Each acquisition ships with a numbered Certificate of Authenticity.
What happens if an item is found inauthentic?
In the exceptionally rare event of a verified inauthenticity claim, we offer a full refund and complimentary return logistics under our Authenticity Guarantee.
Dispatch & Logistics
How are pieces shipped?
All acquisitions are dispatched fully insured via white-glove courier with signature on delivery. Lead times are confirmed at checkout per jurisdiction.
Do you ship internationally?
Yes. Duties and jurisdictional taxes are calculated transparently at settlement based on your delivery charter.
Returns & Settlement
What is the returns window?
Eligible acquisitions may be returned within 14 days of delivery in original condition with all provenance documentation intact.
Which payment methods are accepted?
We accept major cards via Stripe, Razorpay (India), PayU, and bank transfer / ACH for delayed settlement.